DDM Tuning No Longer Selling HIDs

[ak_cowboy]

Looks like poor customer service has had it's effect...

We are your source for the most advanced performance and styling options available.
We are proud to be distributors of the most prestigious manufacturers of automotive performance products including DEPO lighting, Eagle Eyes, Turner Motorsports, UUC, Apexcone, Active Autowerke, Audio-Link, Bilstein, H&R and many others as well as our own DDM manufactured products.

Note: We are well into our planned realignment on product lines. Every day we are receiving more and more product lines and are working hard to integrate them into the system. This will be leading to some changes to our operation that you, our customers, will start to see online and at our retail facilities and warehouses. In the beginning, to deal with a new wholesale structure, you may see some long time products disappear temporarily from the website. This will mostly affect new customers; existing customers should be unaffected. If you don't see what you are looking for, create a user account and we will as quickly as possible set your account status and email you back. Also, we need to completely rearrange our warehouses to setup everything for new kinds of bulk storage. Assembly lines also must be realigned for small bin picking. Additionally, we will be moving many commodity items from shipping from our facilities to using fulfillment services before, during and after we reorganize. Its likely that we will also temporarily close one or more walk-in facilities for a day or two as we rearrange. Lastly, once we get all of this under control, there will be some more changes as we will be moving out of our existing location in San Diego, which is really too small, to a new location, probably in June. We are actively searching for a location near our current location to minimize disruptions to customers and employees. The existing San Diego location will be in use also until the end of July so there will be plenty of opportunity for everyone to know where we are going in advance.

Please bear with us during our online and physical remodeling. Our phone support for sales and customer service will not be affected. In the end, we will be all that much bigger, more efficient and as great a value as we have always been known for.

 

[J.Wal]

WOW, I am glad I didnt buy from that . I wouldn't suggest anyone ever buying from them, even if they get there products back they, atleast to me, are not reputable.

 

[cowboy]

I got mine from www.hidnation.com pretty good on pricing. Couldn't say much for the customer service since I have not needed it yet. And of course Jon_to on here. I got a set of LED license plate lights, from him. Order paid and shipped all in the same day. Dude is fast and always in communication.

 

[c418]

It was a mistake buying from them. They have terrible customer service and it took over a month for my HID kit to be shipped. I purchased 4500K bulbs, or what I thought, which is close to 4700K in color, so I'm not going to complain. It's been three weeks since I installed- and they're still working fine, but I will not buy from them again.

 

[Nitewolf]

I bought two sets from them, one for my heads and one for my fogs and its been over a month and never had a problem. They handled my order fast and were very nice on the phone when I needed a different bulb type than I had first thought. Got that back fast too. This is too bad