Edge Problem....

I've been running an Edge Evolution for about a year without any major problems. I did an update a couple months ago, just because I hadn't updated it for a while.
Now with my larger tires, I tried getting in and adjusting the tire size, and it's sending me an error message saying that my vehicle isn't supported and to contact tech support... I am still running level 2 and the performance hasn't changed, and all my gauges work. It's only when trying to customize the settings that I get the error message.
Now for the fun part, I plugged it into my computer via USB to update again, and it's not turning on! Is there a battery or something in the case that needs replaced? What's going on

 

you loaded the tune for a 04-05 truck. go back and update it to the 07-08 tune

 

Ya i made that mistake also when i reloaded it for the 04-05 and got same message.When i went back and corrected it for the 06-07 took care of the problem.Do that and you should be fine.

 

Well. It's a 06 chip for my 07 truck, how could I have loaded the wrong tune? And I can't change It anyways cuz when I plug it in to the computer nothing happens. It doesn't light up and it's not recognized.

 

Call edge and ask them about it.

 

make sure to change it back to stock before doing any updating. I wonder if that is why it doesn't turn on when you connect it to the computer.

 

I was actually going to mention this until I kept reading. I think you have to flash back to stock, remove unit, update, then re-install... Double check w/ Edge.

 

Ok, I'll set back to stock and try again. I'm waiting to hear back from them right now.

 

what's the good word?

 

I need to return it to stock and then give them a call. I didn't have time to do it last night, got home tooo late. So I'll do it tonight and see what happens.