VLEDs Customer Service is Awesome

Discussion in 'Product Reviews' started by AK SNO RIDER, Feb 4, 2014.

  1. AK SNO RIDER

    AK SNO RIDER Got Snow?

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    I was having problems with one of the control boxes for my Triton Switchbacks.

    I emailed them last night just asking what parts they would like shipped to them for warranty, and today they have already shipped out a new control box free of charge with instructions on how to return the faulty one.

    I have several products from them and this is the only one to give me any issues and i am amazed at how quickly they are taking care of it. I will definitely keep going to them for my LEDs.
     
  2. 01f1502wd

    01f1502wd going up? yes i am.

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    hmm interesting. good to hear though for those wanting LEDs!
     
  3. TxFx04

    TxFx04 FFS Frequent Traveler

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    :peace: got my switchbacks from V-LEDs, haven't had a problem with them the year and a half I've had them. Good to know their CS is great!


    Sent from my iPad using Tapatalk
     
  4. 01f1502wd

    01f1502wd going up? yes i am.

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    Ive had my switchbacks for quite a while now, one of them doesnt shine full bright white...need to contact them about this.
     
  5. AK SNO RIDER

    AK SNO RIDER Got Snow?

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    Forgot to update this. They had my new control box at my house in a matter of a couple days. 30 seconds to swap them out and everything was perfect again.
     
  6. Bdons-SD

    Bdons-SD Anti spark plug!

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    Nice! Not a lot of places will ship out a replacement without getting the faulty one first. Good to know!


    Sent from my iPhone 5s using Tapatalk
     

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